Keys to Success

Printing of the Organizers

  • Do not add or remove any questions to the questionnaire. 
  • Any custom configuration regarding correspondence needs to be cleared so organizers will print with default settings in place. 

Preparing of the Batch File(s)

  • Do one batch per each ERO. 
  • There is a size limit of 1 GB for the ZIP file. 
  • .CSV file requirements:
    • Taxpayer email address.
    • Client ID that matches the PDF file name of the Organizer.
    • Taxpayer First Name
    • Taxpayer Last Name, and Taxpayer Email Address
  • .CSV file optional fields:
    • Spouse Email (taxpayer can enter this information). 
    • Taxpayer Country Code and Mobile Number (access codes will go out via email if not provided).
    • SpouseCountry Code and Mobile Number (access codes will go out via email if not provided).

Related Articles 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.